CCIE Collaboration Lab Exam Topics

Posted: July 12, 2013 in Training
Tags: , , , , ,

The CCIE Collaboration Lab exam topics provided are general guidelines for the content likely to be included on the lab exam.

However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Exam Topics:

  • Configure and Troubleshoot Cisco Collaboration Infrastructure
  • Network Services
  • DNS
  • DHCP
  • TFTP
  • NTP
  • CDP/LLDP
  • Voice and Data Vlan
  • IP Routing in Cisco Collaboration Solutions
  • IP Multicast

Configure and Troubleshoot Cisco Unified Communications Manager:

  1. CUCM SCCP Endpoints
  2. CUCM MGCP Gateways
  3. CUCM SIP Endpoints and Trunks
  4. CUCM H.323 Gateways and Trunks
  5. Voice and Video CODECs
  6. RTP and RTCP
  7. Device Registration and Redundancy
  8. Codec Selection
  9. CUCM Call Features
  10. Call Park
  11. Call Pickup
  12. BLF Speed Dials
  13. Native Call Queuing
  14. Call Hunting
  15. Meet-Me
  16. CUCM Dial Plan
  17. Globalized Call Routing
  18. Local Route Group
  19. Time of Day Routing
  20. Application Dial Rules
  21. Digit Manipulations and Presentations
  22. CUCM Media Resources
  23. TRP
  24. MoH
  25. CFB
  26. Transcoder/MTP
  27. Annunciator
  28. MRG/MRGL
  29. CUCM Mobility
  30. EM/EMCC
  31. Device Mobility
  32. Mobile Connect
  33. CUCM Serviceability and OS Administration
  34. Service Activation
  35. Database Replication
  36. CDR
  37. CMR
  38. ILS/URI Dialing
  39. Directory URI
  40. ISL Topology
  41. Blended Addressing
  42. Call Admission Control
  43. CAC/ELCAC
  44. RSVP
  45. SIP Pre-conditions
  46. SAF and CCD

Configure and Troubleshoot Cisco IOS UC Applications and Features:

  • CUCME Phone Registration and Features
  • SCCP Phones
  • SIP Phones
  • SRST Phone Registration and Features
  • CME-as-SRST
  • MGCP Fallback
  • CUE
  • AA
  • Scripting
  • Voiceview
  • Web Inbox
  • MWI
  • VPIM
  • IOS Based Call Queuing
  • IOS Media Resources
  • Conferencing
  • Transcoding
  • DSP Management
  • MOH
  • CUBE
  • Mid call signaling
  • SIP profiles
  • Early/Delayed offer
  • DTMF interworking
  • Digital Voice Signaling (T1/E1 PRI)
  • Q.921 and Q.931
  • Caller ID
  • IOS Dial-Plan
  • SAF/CCD
  • IOS CAC

Configure and Troubleshoot Quality of Service and Security in Cisco Collaboration Solutions:

  • QoS: Link Efficiency (e.g. LFI, MLPPP, FRF.12, cRTP, VAD)
  • QoS: Classification and Marking
  • Voice Traffic
  • Video Traffic
  • QoS: Congestion Management
  • Layer 2 Priorities
  • Low Latency Queue
  • Traffic Policing and Shaping
  • Security: Default Security Features
  • Security: Toll Fraud

Configure and Troubleshoot Cisco Unity Connection:

  • CUCM Integration
  • CUCME Integration
  • Single Inbox
  • MWI
  • Call Handlers
  • CUC Dial-plan
  • Directory Handlers
  • CUC Features
  • Voicemail Networking

Configure and Troubleshoot Cisco Unified Contact Center Express:

  • UCCX CTI Integration
  • UCCX ICD Functions
  • UCCX Scripts Customization

Configure and Troubleshoot Cisco Unified IM Presence:

CUCM Integration
Jabber for Windows Federation

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